Question: What should I do first after boarding the Yangtze Cruise?
1. Identify the location of your cabin and find where emergency exits are located. This information is posted on a map inside your cabin.
2. Identify the location of life jackets in your cabin, and understand how to properly wear them.
3. There are many different activities for you onboard ship. Find which activities interest you and arrange a schedule so you will not miss out on all the fun.
4. Get to know your tour guide and ask them any questions you might have. Their job is to help you.
5. Find the location of your seats in the restaurant. A seat is assigned for each traveler.
6. Find the location of entertainment facilities.
7. Store your valuables, especially your passport.
8. Have your clothes laundered. Each ship has laundry facilities.
9. Familiarize yourself with the telephone numbers of the different ship’s services.
10. If you need, to exchange your currency to Chinese RMB you can do so aboard ship.
Question: How do I get my luggage onboard ship?
If you have booked a cruise with us, your personal tour guide, and driver will carry your luggage onboard for you.
The cruise ship will have someone who will take your luggage to your room, and carry it off ship for you at the end of the cruise. There is a fee of $1.00usd per piece.
Note: Since Chongqing is a mountain city, there are many steep stone steps. We recommend that you book a guide through us to help you find your ship, and get your luggage onboard. The ships do not have designated piers. This is because of the changes in water level. It might be difficult to find your ship on your own.
Question: Do I need a ticket or a coupon to get on board?
No, you do not need a ticket to board ship. Your guide will help you get through the check-in procedure which is the same as a hotel’s. When you get confirmed with us, your names will be input into the computer records onboard ship. You just need to check in with your full names (as on your passport.)
Question: What time can be board the ship of Yangtze Cruise?
It is better to board ship after 5:00pm. There is normally no service before that time.
Question: Is there a limit to how many pieces of luggage I can bring aboard?
There is no quantity limit. There are storage places in your cabin to store your luggage.
Question: Can we take Children with us on the cruise?
Each cruise ship provides baby and child strollers and chairs, child care, and a child’s playroom. You can share a cabin with your children because there is usually enough room in your cabin to add a child’s sized bed. With the addition of a child’s bed extra charges will apply.
Question: Can pets be brought onboard ship?
Unfortunately pets are not allowed onboard. You will need to arrange for someone to take care of your pets before your cruise.
Question: How did I tip on Yangtze Cruise Section?
If you wish to tip any staff member who has provided a special service for you may do so at your own discretion. Sinoway Travel suggests a tip of $40 to US $60 /per guest for Yangtze Cruise Section.